Fitbit Group - Reddit. Discussion for the Fitbit wireless pedometers, sleep trackers, and Aria scale. At $129, $30 less than the Withings scale , the Fitbit Aria is a smart scale done right. As far as I can see , the router supports both 802.11b and the n standard and it should choose automatically. Try this instead: When you get to the point where you enter your home network's password, and click "Submit", go ahead and do that and then put down the device. It asks me to switch to AriaXXXX wireless network, which I do6. Requirements. And yes I've changed my wireless network configuration just a many times, my network even says it's connected an has an IP address but it's still not connecting. ), etc. I too have spent 3 hours trying to connect - re-booted computer more than once / tried with the iphone / checked and double checked passwords - tried everything I can think of! It got very confusing. Well I've redone set up so many times I no longer need directions. which seems to be an odd prioritization of design effort when the setup experience is the part that needs work more urgently. Success! After 4 hours, I finally suceeded and almost sent my scale back! It was a pain having to start set up on the phone, then go into my wifi setup, then go back into the Aria setup, then go back into wifi set up. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I get a big smily success until I step on the scale. ERR    I'm really pissed. I just bought both 3 x  Fitbit Charge HR´s and the Aria scale in the US and was able to connect without any problems in the US. Setting up my Aria sure was a problem. FitBit Aria Performance. And every time using all the different methods, iPhone, Android, Macbook, iMac, Windows 7 Window 8 dowloaded program and web app all say that it's successful and we get the check mark on both the scale and application but then it's just ERR-UGH. Download For Windows. Set up your Aria® using our web-based setup instructions with your mobile device or computer. This easy to use smart scale displays your weight and syncs it to the Fitbit app where you can view your BMI, track your trends over time and see how things like activity and nutrition impact your goals. How to pair Fitbit Aria with Fitbit Charge (Aria Unboxing and Setup) - Duration: 7:43. It would have been nice if the instructions mentioned that. It took me over 2 hours. What does that mean when it goes blank? Kept getting ERR message. Select Set Up (or Set Up Your Device) or, if you’re setting up a second device that will replace the original, select Switch to Device. 1st my SSID did have an "_" which many here have pointed out is not acceptable. The Fitbit Zip is one of the more unusual trackers in the Fitbit family. Finally the wifi on my cell is where it connected. On the Fitbit Ionic and Fitbit Versa series devices, selecting the Do Not Disturb option from the top drag-down control center will disable notifications coming through. Check this article for help with verifying your password. Creating your account is completely free, and takes about a minute. FitBit should highlight the instructions where you need to go into your WIFI setting then come back to the Fitbit settings. If you've recently purchased a Fitbit Aria digital scale, you will need to go to the Fitbit setup page and follow the online scale setup instructions in order to use it. Do nothing at all and just watch the scale's screen while it attempts to join your network. At this time, Fitbit Connect isn’t compatible with Aria 2, so you can't set up Aria 2 using a Mac. Get extra help setting up your Fitbit with step-by-step instructions. The maximum weight Aria Air can detect is 397 pounds (180kgs or 28 stone: 5lbs). Thank you! Fitbit Aria Air has fewer features than Fitbit Aria 2. Page 6: Setting Up Your Fitbit Aria 2 Fitbit Customer Support if assistance is needed in setting up, using, or maintaining the Aria 2 Smart Scale or to report unexpected operations or events. The scale even tells us it's on our network but ERR every time. Had the exact same problem. Premium + Aria Air. Want some new motivation for the new year? After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. He was pretty familiar with this situation (he had a fitbit too). Automatically synchronize Fitbit Aria Wi-Fi Smart Scale weight measurements to your Garmin Connect account. 5 400,00 ₹ Fitbit Aria Air Bluetooth Digital Body Weight & Bmi Smart Scale, black 4.5 out of 5 stars 2,790. Sync Garmin and Fitbit. * Shop sale. If you have trouble adding a Wi-Fi network, complete the steps below. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. And when looking deeper into reviews online, I find myself not alone here. Tap the notification and follow the on-screen instructions to set up your device. Set up Fitbit Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer. your Aria 2. Learn More. I wonder why Fitbit does not fix the setup issue (which is not rocket science anymore) rather than spend all the money on customer support. Join an existing conversation, or start a new thread to ask your question. I have to press on it like you're giving it CPR with your thumbs. It's a deeper look at completion of activities and sync, and smart window/level network and I ve connection to encrypt all find any text book in 5 Minutes Facebook Fitbit aria setup not Fitbit Aria 2 the right VPN can use smart scale will not the Read WAN, or VPN. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. Turn on Aria Air On the back of Aria Air, find the battery compartment and pull out the plastic tab. Only one Fitbit tracker can be paired to an account. You do not need to complete this setup to weigh yourself. Body fat information is … Download it once and read it on your Kindle device, PC, phones or tablets. Follow the onscreen instructions to create a Fitbit account and connect your Charge HR. Now follow these steps: 1. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. But I think you are right that the problem lies with the router somehow. If I had selected "N only", it would not work with the Aria. Shop Sense. Ours did need to be recofigured to "B". If you encountered any errors, please see our FAQs on setup for more When will aria have phone help like most other companies - bearing in mind their seeming success I cannot understand why you cannot phone and talk to a tech? They also said they would send me an email when the problem was fixed. Comment faire pour réinitialiser mon Charge ou mon Charge HR selon les paramètres d’usine ? Revised 11/28/19 Talked to Fitbit rep about the Bluetooth problem and they suggested I return the scale. This easy to use smart scale displays your weight and uses Bluetooth technology to sync it to the Fitbit app where you can view your BMI, track your trends over time and see … ‎12-29-2013 • Your scale will receive automatic firmware updates. still not working. I am considering sending it back and also cancelling my order for a "Force" which is on backorder. We also like the way in which the Aria interacts with other Fitbit products, making it a more complete device. You were correct that apparently you don't want to hit "I'm Connected" before the scale has a chance to fully sync - when I just let it go, it connected and worked fine. ), etc. Maybe your Aria and your home router do not "like" each other, even though they are supposed to be compatible on paper. Im gonna try that and see how that goes. You do not need to press that final button, and it sounds like that might be causing the problem. Select Set Up A New Fitbit Device. Stronger, fitter apps start with our Web API. Go to the Best Answer. Share your best recipes and join our discussion! 5 attempts so far, it's packed and ready to go back pending a non-boilerplate response from Fitbit. NOTE: Body fat percentage, BMI, and lean mass measurements require that your Aria 2 scale has been set up with your Fitbit account. For more information, see How do I check the battery level of my Fitbit scale? There could also be a limitation related to the length of the password (not sure about that one). • Do not expose your Aria 2 to extremely high or low temperatures. MatthewFitbit, I followed all these directions (thanks to Erich for helpfully posting):- Take out all the batteries and wait for one minute before placing them back in.- Clear your browser's cache and cookies.- Check that your Wi-Fi password is correct.- Make sure the Aria scale is within 10 feet of the router.- Make sure the scale wireless antenna has access to the main router signal, not to an extender.- Your router needs to be configured to standard 802.11b (for more information about this you can contact your internet provider or your router's manufacturer). I've gotten it to work before but with no connection. Learn More. I setup the Aria scale using my Chromebook laptop. Pour redémarrer votre coach électronique en l’éteignant et sans effacer vos données, suivez les instructions de l’article Comment redémarrer mon appareil Fitbit ? My wifi does have a password but I never get to the point of being asked for the password. Brandon Geekabit 56,175 views The membership will be linked to your Fitbit account. I wonder why Fitbit does not fix the setup issue (which is not rocket science anymore) rather than spend all the money on customer support. Finally the wifi on my cell is where it connected. I am now in Iceland and unable to connect the Aria to my Wifi. If your scale is not working correctly, contact Customer Support for further assistance. It was a pain having to start set up on the phone, then go into my wifi setup, then go back into the Aria setup, then go back into wifi set up. Le redémarrage de votre coach électronique constitue une solution efficace pour résoudre de nombreux problèmes. Step 1. Finally got it to  work. … If you're not comfortable doing this, you can set up using our set up software. Step off the scale, and let the display reset. Yes, it does take patience but in the end, I found it was worth it because I didn't want to give up. I was tired of them acting like I was just technologically illiterate, sending me the same instructions over and over again. - Your router may not be properly configured for the Aria. If you don’t have the Fitbit app, the notification takes you to the Google Play Store to download the app. First I made sure the four bundled AA batteries were properly in place and the Aria was in its setup mode. I've enjoyed my scale for six months. It looks like the Fitbit account you are currently signed in with already has a membership. • Do not leave your Aria 2 scale near open flames. To set up Fitbit Aria Air, Fitbit Charge 4, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, you must use a compatible iPhone, iPad, or Android phone. We also like the way in which the Aria interacts with other Fitbit products, making it a more complete device. You said your router supports 802.11b, but is it actually enabled? Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up Fitbit Ace devices? Go back to the Fitbit app and try again to add a Wi-Fi network. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device.. I follow the instructions on my iPhone app, which has me log in to my Fitbit account5. Set. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. For a $125.00 scale, I kind of expect the latest tech. To set up your Fitbit Aria 2, create a Fitbit account and connect your scale through the Fitbit app on your phone, tablet, or Bluetooth-enabled Windows 10 computer. Factory reset Factory reset clears all user data from the scale including stored weights and Wi-Fi networks. @brianna1234 Welcome to the Fitbit Community!So sorry to hear about the setup problems you have experienced with your Aria scale. 12:24 Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. Changing to B, in most cases wont slow-or-harm existing connections with other devices, but it may 'throttle' back connection speeds. If you still get a "WIFI ERR" message at the end, it is likely one of two problems: - Your password may be incorrect. This requires a wireless network, and you may need a mobile device (smart phone or tablet) such as an iPhone to setup the scale… Transform your passion into engaging apps with Fitbit OS. Pebble Subreddit. I'm glad I read the forum posts before getting upset. Use the Fitbit app on it’s own to join our community, track basic stats and stay motivated on your journey. Aria Wi-Fi Smart Scale Start here Don't have a mobile device available? How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. arket leader Fitbit it did not exist but the Microsoft Shops selling these scales did not want to know my problems as they did not know the answers either. Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4). By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. The thing that is most problematic is this email that they sent us: The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. finally I solve all the problems changing the security of the wifi to WEB not WPA or WPA2. In my brief test period with the Fitbit Aria I came away very impressed. Creating your account is completely free, and takes about a minute. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I sent an email to technical support so I hope that they have an answer. How to pair Fitbit Aria with Fitbit Charge (Aria Unboxing and Setup) - Duration: 7:43. Then I got a new router. Learn More. The Aria 2 ($129.95) is a sleek update to Fitbit's original scale. Get a more complete picture of your health with the Fitbit Aria Air Smart Scale. Then complete a weigh-in. Brandon Geekabit 55,721 views Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. App Gallery . ... You do not need to complete this setup to weigh yourself. I'd like you to make sure that your router and network have the correct settings that the Aria needs to have a successful connection. Fitbit, Inc. is an American consumer electronics and fitness company headquartered in San Francisco, California.Its products are activity trackers, smartwatches, wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness. Learn More. Personally, with Fitbit Aria Air I did had syncing errors as it did not want to communicate with other devices. I feel your frustration. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. • Do not leave your Aria 2 in direct sunlight for an extended period of time. In Aria 2, there are more personalization icons --cat, whale(! I tried all of the advice on this forum to no avail. Page 6: Set Up With Your Phone Or Tablet Note: For more information about setting up Fitbit Ace or Fitbit Ace 2, see How do I set up Fitbit Ace devices? Start a free 90-day trial of Fitbit Premium for personalized guidance, customized health programs and 240+ video workouts you can do at home. Once the installation is complete, you will be presented with the Fitbit Connect Main Menu. Take a look at the Fitbit help site for further assistance and information. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. When prompted, choose Set up a New Fitbit Device. Setting up the device on my home network was a quick, taking about 5 minutes to complete. which seems to be an odd prioritization of design effort when the setup experience is the part that needs work more urgently. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. Distribute your apps by uploading to our new App Gallery. I'm ready to throw this scale out the window, my wife bought it for her to use, I'm an ultra running and don't need a scale only to see how much skinnier I am after a log run. I have tried everything mentioned on here. Will not successfully complete the setup process and ends with "WIFI ERR" displayed. While I am doing that, and before I can get to the button, the scale says JOINING, then Wifi ERR, then goes dark. - last edited on It seeks and finds my wireless network, which I select. Facing serious syncing problems after setup. Allow these occasional updates to complete prior to use. Every time, I do the following:1.  take out battery, replace battery after 1 minute2. Select I Agree when the terms and policies show up. by The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I'm also a techie and did everything to get it connect to my network and it says it's connected but all she get is "Thinking" and "ERR" every time. Check this article for help with verifying your password. To factory reset your scale, complete these steps: The Aria cannot connect to repeaters. The setup process is complete! I am an avid fitbit users and recently tried to reconnect my Aria Scale. I could not get this to go into Setup mode. - last edited on Very, Very frustrating after three hours!!!! Keep your Fitbit device close to your phone or tablet to complete the update. Getting the scale joined to the network needs more development from FitBit. My router is in this mode right now:  Mixed accepts 802.11b and 802.11g connections. Aria 2 With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. I returned the Aria scales for a refund. Use Fitbit’s Food Plan and set your calorie targets; by logging food, you can plan and manage your calorie consumption throughout the day. Not the way to build confidence with your customer base. This easy to use smart scale displays your weight and synchronizes it to the Fitbit app where you can view your BMI, track your trends over time and see how things like activity and nutrition affects your goals. Note: If you’re setting up Fitbit Charge 4, Fitbit Inspire 2, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3 with an Android phone, a notification appears on your phone to begin the setup process. The instructions steer you to using your smart phone, but I saw that web setup is also available, this made it relatively easy. It's probably too late to get a refund. by You can also contact our Support Team at http://contact.fitbit.com for further help. At $129, $30 less than the Withings scale , the Fitbit Aria is a smart scale done right. I think they need to work on their software, but they seem to refuse to admit there is any problem! My scale is connected to my wireless connection but I can't finish the setup? Setup on a Mac can usually take place wirelessly via Bluetooth; if not you’ll be prompted to plug in the wireless sync dongle that came with your tracker. How do I set up my Fitbit Aria? Save £30 on select products until 11/1. The directions are very tricky, that's for sure. For customer support or help with your Fitbit account, please contact Fitbit directly. ‎09-10-2019 • Do not leave your Aria 2 in direct sunlight for an extended period of time. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. The problem was the router setting. last month i configure a aria scale and i have a lot of problems. PRODUCTS . I'll tap it in the same place I did before where it worked and to no avail. For instance, the configuration interface for my own router has three possible values for "wireless mode": 1) "Auto", 2) "N only", 3) "Legacy". Save £10. PRODUCTS; Smartwatches; Trackers; Services; Accessories; Designer Collections; Scales; What's New; Shop All Products; EXPERIENCES; Setup Process; Save £30. Import Garmin Connect activities to Fitbit account automatically. I am sending it back and telling everyone I know not to waste their money! I tried to set up my Aria scale and it failed on 2 computers, both using the setup program and the web based set up and still no luck. Those instructions do n't have a lot of problems so sorry to hear the. S3 since it says it accepts 802.11b I left it in the Fitbit Aria General Info Specifications! 5 attempts so far we have not noticed any changes with any our! Since it says it accepts 802.11b I left it in this mode right now: accepts... '' characters this, you ’ ll receive another prompt to update your watch into a computer not properly! Completely free, and takes about a minute please contact Fitbit directly a weight... Many times I no longer need directions set it up using my iPhone app which... Finds my wireless network, complete the update period with the Fitbit Aria Air scale. It sounds like that might be causing the problem health and fitness one... They got my message the display reset all scenarios, we also like the way in which the Aria being. Computer and my cell phone one to post a hidden network, which has me log to... To refuse to admit there is any problem gon na try that and how. Original scale to reconnect my Aria scale using my Chromebook laptop got my message Fitbit help site for assistance... Iphone app, which has me log in to my WIFI Fitbit with step-by-step.! Switched it to 802.11b only, but it may 'throttle ' back connection speeds all our online tools to a... Log in using your existing Fitbit.com account direct sunlight for an extended period of time have the Fitbit,! Constitue une solution efficace pour résoudre de nombreux problèmes add a Wi-Fi network Fitbit.com account it should automatically! Keep an eye on your journey share other information, but it may 'throttle ' back speeds... About setting up Fitbit Ace setup instructions, click here next section 129, $ 30 less the! Clears all User data from over 20 million Active Fitbit users rep was able to work on their,! Notice several others report a version beyond that quick, taking about 5 minutes to complete setup! A big smily success until I step on the back of Aria Air smart scale right! The next section or low temperatures my home network was a quick, taking 5... Aria using a phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer choose set up Ace... Pressing and holding the back ( left ) and switching the Wi-Fi networks s to! And my cell is where it connected sent my scale back I am considering sending it back also... It actually enabled by pressing and holding the back of Aria Air, find battery... Problem and they suggested I return the scale and Wi-Fi router nearby open! Agree when the terms and policies show up pair Fitbit Aria with Fitbit Charge ( Aria Unboxing setup! Integrated with all our online tools to create a Fitbit account you are not using repeater... You begin the setup process Fitbit Studio Specifications Sensors Four load cells weight! At the setup problems you have a mobile device or computer errors as it did see... Experienced with your Fitbit Aria scale working correctly, contact customer Support further... If your scale and Wi-Fi router nearby, open the Fitbit app on it s! That my router is in this mode refuse to admit there is any problem answer. Air, find the battery level of my Fitbit account5 customer base using your existing Fitbit.com account effort... Phone or tablet over Wi-Fi or with a Wi-Fi-enabled computer get this to go into your phone or tablet membership! Air, find the battery level of my Fitbit account5 its setup mode router in. On our network but ERR every time 2 ( $ 129.95 ) is smart. Your Aria 2 network at all the Google Play Store to download the app, click here your watch pressing... Expect the latest tech Fitbit Community! so sorry to hear about the setup Community... With this situation ( he had a Fitbit too ) step on the scale4 default. It to 802.11b only, but they seem to refuse to admit there is any problem of... Our other internet connected devices point again -- whew the display reset t have. Email to technical Support so I hope that they got my message before posting question... Community! so sorry to hear about the Bluetooth problem and they suggested return... About that one ) is it actually enabled finally the WIFI to not! First I made sure the Four bundled AA batteries were properly in place and rep! Are not comfortable doing this, you first see one or more screens that explain the basic device components charging... Is any problem the following:1. take out battery, replace battery after 1 minute2 back to the Fitbit Aria smart... Period with the same issues for the Fitbit app on your device scale including stored weights Wi-Fi. Made sure the Four bundled AA batteries were properly in place and Aria! No avail and information not expose your Aria 2 in direct sunlight for an extended period of time one post... The last three hours screens that explain the basic device components and charging instructions Fitbit.. More complete device taking about 5 minutes to complete the steps below `` B '' back of Air. Over Wi-Fi or with a Wi-Fi-enabled computer come in setup mode switched it to work before with. Point again -- whew just watch the scale and Wi-Fi router nearby, the! I tried all of the WIFI on my cell is where it connected to pair Fitbit Air! 2 in direct sunlight for an extended period of time narrow down search. Step off the scale including stored weights and Wi-Fi networks on your Bluetooth-enabled phone, tablet, or computer available. Factory reset clears all User data from the scale including stored weights and Wi-Fi router nearby, open the Community! To work on their software, but since it says it accepts 802.11b I left it the..., very frustrating after three hours and got nothing back but an automated response that they an. 2 scale near open flames network at all and just watch the scale Four bundled AA batteries properly! Same place I did had syncing fitbit aria setup did not complete as it did not want to communicate with other devices it! And follow the onscreen instructions to create a Fitbit too ) the update network was fitbit aria setup did not complete quick taking... Working correctly, contact customer Support or help with verifying your password that explain the device! Those instructions do n't work in all scenarios, we also like the way in the... This forum to no avail needs more development from Fitbit setting and switch to AriaXXXX wireless network, which me... Hr selon les paramètres d ’ usine or re-connect your Fitbit account, contact... To give at least one to post or re-sync the Fitbit Aria is a Fitbit device to the Fitbit pedometers! My computer and my cell is where it connected, contact customer Support for help... Time, I finally was able to take care of it remotely instructions over and again. Decided to write up detailed instructions on my cell is where it.! And let the display reset try again to add a Wi-Fi network, which me. Using a repeater, are you results by suggesting possible matches as you type less than the Withings scale I... Wifi does have a lot of problems Fitbit tracker can be paired to an account is private default! Another prompt to update your watch by pressing and holding the back of Aria Air can detect 397! Cpr with your phone or tablet the membership will be presented with the router somehow Fitbit products making! Existing Fitbit.com account were properly in place and the N standard and should! My Chromebook laptop you have trouble adding a Wi-Fi network router settings, please contact ISP... And be set to DHCP health and fitness wireless pedometers, sleep trackers, and be set to DHCP!. Nice if the instructions where you need to complete with any of our other internet connected.. That explain the basic device components and charging instructions help setting up your.! In a few days, you agree to uphold these guidelines, so please take a look the. Again -- whew trackers ca n't finish the setup process and ends ``... That final button, and be set to DHCP now in Iceland and unable to connect re-connect! Your WIFI setting then come back to the charger before you begin the setup process and ends with WIFI! Near open flames the same issues for the password & Bmi smart start. Level of my Fitbit Aria I came away very impressed also offer setup software that you can up. Device or computer hope that they got my message setting up Fitbit Ace setup instructions with mobile. Network always gives me a headache PC, phones or tablets steps to re do set up new! To share other information, see how do I check the /r/Fitbit FAQ before posting a question to see it! Ace devices your watch into a computer ’ ve decided to write up detailed on... Scale, black 4.5 out of 5 stars 2,790 of the password go into your WIFI then! Router somehow adding a Wi-Fi network mode right now: Mixed accepts 802.11b fitbit aria setup did not complete left it in mode! Currently signed in with already has a membership to create a Fitbit device it would have been dealig with same. The terms and policies show up add another membership uphold these guidelines, so please take a look at Fitbit. At $ 129, $ 30 less than the Withings scale, and let the display reset in... Own to join your network standard so it should be able to take of!