Transaction is expected to close by Q3 2021. No dispute about a roof leak claim. We complained to AXA about this, according the “Claims Manager” the contractors had been trying to “minimise disruption for our family” which was why they hadn’t been there that long. I find this to totally disrespectful and unconscionable on their part to treat customers this way and to take no accountability Upon open my Living room door on the way to my kitchen, I found water coming through my ceiling in several locations, causing damage to ceiling, wooden floor below, blinds and a floor lamp.A result of the engineer filling the bath and making a whole in the bath waste, all the water coming through my ceiling and get in to my electrics  DO NOT INSURER YOU PROPERTY WITH TESCOS BANK(AXA UNDERWRITERS). Definition: This will cover an entire set of matching items if one item is damaged or lost and can’t be replaced. You can tell us about it by writing your own review below. They leaked water into the boiler causing various parts to break including the pcb board they also broke a valve by the tank. Get to know the best online shops and service providers from the impressions they with people. To be followed the next day by engineer denying he had caused any damage in my house Find out what genuine customers have said about axa.co.uk/insurance/personal/contact/. I coincidentally went downstairs to get a glass of water. When we complained to the contractor they told us that new scoping would be needed for the tiling repairs so they wouldn’t be fitting the vinyl, so at this point we had been 8 months without proper covering for our bathroom floors! AXA is refusing to cover the cost of repairing he bathrooms to their former state, they also want to use their contractors again and follow a suggested plan (which we have been advised by other contractors is unlikely to work without incurring further damage). Do not use Axa. To aid the drying process they removed segments of the vinyl to expose the wooden boards. ” Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great but fair enough. I had a recent claim and they sorted it out within minutes and the money was in my account within a few hours . ), and a date for the works was agreed for July. Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. If not you can find many other brands to read about on our website! I had Tesco home emergency cover through SCUMBAG AXA INSURANCE I lost all heating and hot water and put an EMERGENCY claim in a plumber came 24hrs later and diagnosed the fan then went another week to only have the boiler condemed ? What kind of cover does AXA Home Insurance offer? We had an escape of water in a small ensuite bathroom last November where the shower tray had cracked unexpectedly. HOME EMERGENCY TEAM WON'T TOUCH BY SAYING EMERGENCY WITH "CHASE AND TRACE" LEAK IS NOT COVERED. Our contractors repaired that damage professional and promptly, however we were now £300 out of pocket as the settlement (before the excess was deducted) hadn’t been sufficient. Aviva Home Insurance. Covers damage caused by events such as fire, theft, subsidence and flooding. And if you need to, you can contact them. I can only presume the management team are just not up to the job. is a subsidiary of AXA Group, the global leader in insurance and asset management with over 166,000 employees. Your AXA home insurance quote can include buildings insurance and/or contents insurance. Vile company. The 20 best Home and Contents Insurance in 2021 ranked based on 7,268 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Real reviews from real people. As a result of this, I will be cancelling my policy and will NEVER spend money, recommend with or do business with AXA again. The rating is zero. It was so easy with AXA. AXA have shown zero understanding, empathy or taken any responsibility for what has taken place and offered a deplorable £300 to fix all damages, after asking me to get several quotes for the repairs, which I supplied ranging from £4000-£4500 They take your money and claim you are insured. Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great ... Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). By using Smart Money People, you agree to our privacy policy. It’s 11months since my car was crashed into they haven’t resolved my claim. We evaluated the companies based on their customer rating and experience, financial stability, and coverage to determine the best companies. Our Axa home insurance reviews can help you to find out this and much more. It might be good for 1 max 2 years then move along, Axa will lose millions in insurance this year. I highly recommend the company and their home insurance. Beneath contempt. Great cover tailored towards. A company specialising it drying properties was sent out to try and stop further damage, they left dryers on in our home for almost 2 weeks to remove as much moisture as possible. Get up to £50,000 of legal cover with HomeSmart and HomeSure (you’ll get £100,000 with HomeSafe), access to a free 24-hour legal helpline and discounts on services like conveyancing. Let our expert ratings help you quickly find out what the quality of your home insurance policy is. When bathroom shower joint connector was leaking in winter. I tried my hardest to inform them of my intention and why should they charge £2000 when other companies quoted £1000? the company has already been in existence for 300 years. Out 25k. Via their website, you can also manage your policy, make a claim and check the levels of cover. A look at the company’s car insurance page reveals that it is offering two types of insurance – 1) the third party; 2) comprehensive. It really made me go for. Axa Car Insurance. SmartHome home insurance offers comprehensive protection and the flexibility to customise your coverage. Given AXA didn’t seem to want to accept the quote as “fair” we decided in January that we would get our own contractors in to fix our kitchen ceiling as we wanted to avoid future issues and would reclaim the additional costs later. All their call centres are staffed by individuals who are personable and professional. To date... Vile company. One of the companies that offers home insurance is AXA Home Insurance. In my opinion the real measure of an insurance company is their customer service when you are unfortunate enough to claim. The Company is serving a whooping 107 million clients in 64 countries worldwide. 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